Senior Business Analyst

Job description:

- Develop expertise in the Better solution, including core functionalities, OpenEHR concepts, platform components, and Better Studio to create tailored solutions with solution architects and clinical analysts.

- Conduct business analysis to identify customer needs, challenges, and opportunities, ensuring structured requirements documentation and clear communication between stakeholders and the IT development team.

- Create and maintain business solution proposals, functional specs, process flows, and use cases using tools like UML and Figma, while preparing solution materials (docs, resources, videos) for project and BAU workflows.

- Manage project communication and update project managers on risks, issues, and progress, representing the Professional and Delivery Services team to ensure the smooth execution of all timelines and deliverables.

- Refine solutions to meet customer expectations through software demos, workshops, and feedback collection, while preparing statements of work (SOW) and aligning feature requests with business needs.

- Support sales teams with estimations, proposals, and tender responses, contributing to business growth and customer engagement.

- Mentor junior colleagues and foster a collaborative environment within the Professional and Delivery Services team, while driving continuous process improvements for overall efficiency and effectiveness.

- What will you get as part of the Better team?

- Full-time employment and other financial benefits: Enjoy a stable position with a range of comprehensive benefits tailored to enhance your work experience.

- Flexible work environment: Embrace a high degree of autonomy with flexible hours and a hybrid workplace that suits your lifestyle.

- Continuous growth opportunities: We invest in your personal and professional development through a variety of internal and external training programs, mentoring, coaching, language courses, and a personal development fund to support your aspirations.

- Commitment to wellbeing: Experience our dedicated employee wellbeing policy designed to prioritise your health and happiness.

- Collaborative learning culture: Enjoy a non-hierarchical and supportive teamwork environment where knowledge sharing, critical thinking, and innovation are encouraged, allowing you to thrive.

- Impactful healthcare transformations: Contribute to meaningful changes in the global healthcare landscape, with a focus on addressing societal challenges and enhancing healthcare delivery to millions of patients worldwide.

- Inspiring office space: Work in a vibrant office with your own dedicated desk, located in a great location in the city of Ljubljana.

Requirements:

- 3-5 years of experience as a business analyst in IT project delivery, preferably in healthcare IT and enterprise software.

- Deep understanding of project oriented workflows and IT integration, with strong skills in stakeholder management and communication.

- Proficient in project management and business analysis tools (Microsoft Project, Jira/Confluence, draw.io, Trello, Asana)

- Strong decision-making, communication, and organizational skills, with the ability to perform under pressure and manage multiple projects effectively.

- Detail-oriented, ensuring accuracy and completeness in project deliverables.

- Adept at business analysis functions, including requirements gathering, process mapping, and solution design.